Everything that can possibly go wrong with the car we purchased has gone wrong. They didn't fill the car up with gas before it left the shop, we've discovered the AC system doesn't work, it needs a new wheel alignment (along with four new wheels) — and they never took care of the registration. We purchased a car a month and a half ago, and the I'm now driving around with an expired registration because they did not do as they were supposed to. Do not go to this dealership. You'll spend more money fixing what went wrong with your car than you will on the car itself.
A hundred fold over last week's visit. No poor manager to deal with this time.
Absolute worst service I have ever seen in my life. Me and my wife were interested in a 2015 dodge ram they had. I was going to trade in my 2015 Dodge journey that only had 12,500 mile and was only told my vehicle was only worth 14,000. That's crazy! When they have the same vehicle For 20,000 and above. What did they think I'm just going to bend over take it in, just because I loved the truck. Will never go there again. I will stick with finger lake Chrysler Dodge Jeep . Customer service is much nicer and they are will to work with ya.
If you go, I recommend Kyle or Jamie. No offense to others, but I know one and worked with the other and they got me back after being beyond furious last week. Excellent!
Unfortunately same old story - Fox Toyota had a RAV4 there that I was interested in which had been sitting there for 68 days, because it was overpriced to begin with. The salesman even agreed. After they had asked me to drive my trade in again so they could "give me more if they can see it" (another 40 miles) they presented me with the same trade in value. We negotiated a very good price, and then came the disaster. I was asking for $11k for my trade in what they all agreed they were going to retail for $14500-$15500. The rude and obnoxious "typical used car salesman" manager let me walk over $500. I do appreciate your sarcastic, condescending, fake tone when speaking with me and the salesman. I was just asking for what my trade is worth. My wife bought a new car there years ago and unfortunately they cannot earn my business. I feel bad for the salesman, future customers, and other employees that have to associate with the manager.
They earned our business and we're quite satisfied thus far.
Kyle and Colleen were great. Kim got us in the door and followed up. Lynne was great.
Fox Dealerships Of Cny is a US Car Wash based in Auburn, New York. Fox Dealerships Of Cny is located at 346 Grant Ave, Auburn, NY 13021, USA.
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